There is no single PPRA model suitable for every company. After all, the document must register the actions of anticipation, recognition, evaluation and control of environmental risks. That is, it needs to start from the different occupational risks , which change according to the sector, size and structure of each […]
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Ticket types Monitor and track patterns regarding the types of tickets customers submit. This allows, at a high level, to identify trends to share with your development and UX teams. Similarly, it allows the support team to anticipate the types of questions and inquiries they will handle on any given […]
